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Privacy Policy

Our policy is transparent, where we are accountable for collecting and using permission-based personal information. If you have queries or complaints about the privacy policy or practices, please feel free to contact us.

If you do not receive acknowledgement or reply to your inquiry or you are not satisfied with the reply, then please contact us so that we can resolve your concerns.

This page is to help you understand how we collect and use the personal information provided by you when using our services. You can anytime ask us to stop using your personal information.


What information we gather and track

1) We gather personal information like name, email address and telephone number, financial information like credit card details or company information that you agree to when signing up to our trial service or purchase of our service.
2) Some information is collected using "cookies" or web logs. The information is usually about how our service is being used by you. Information gathered in this way may include date and time of visits, the pages viewed and the time spent on website every time;
3) Account information may include the stored information like number of Images, lists and templates, the frequency and size of your mailings.
4) Third party personally identifiable information (PII) such as email addresses, names, and telephone numbers etc. for our clients. Our clients may use this information to send their marketing materials only if you approve it.


What we do with the information gathered / tracked

Your personal information such as your email address may be used by us to send updates or promotions about our company. You may at any time opt out of receiving future emails by clicking the unsubscribe link provided within the emails.

We may utilize your IP address in diagnosing problems with our server and to administer our website. When we track your browser and screen resolution type, it helps us understand your needs related to our website presentation.

When we monitor the data stored in your account and volume of emails you send allows us to anticipate usage of our products and ensure we have appropriate and sufficient infrastructure in place to provide the anticipated service for our users.


With whom we share information gathered / tracked

We do not share or sell your personal information or any of the information stored within your account (such as Site/Images/, templates and email addresses) with any third parties for their Promotional purposes. We may only share information about you if required by law to comply with a judicial proceeding or court order.

We may share aggregate statistics about our customer's traffic patterns and reservations with our suppliers and partners, but these statistics do not include any persona information that is identifiable.


Security

We cannot guarantee total or absolute security over the Internet, since method of electronic storage is not 100% secure.

We are committed to our customers and hence, we will to protect your personal information. We use the latest product releases from Microsoft and other reputed companies to ensure high industry standards. Our operating systems and software are always updated with the latest security patches and updates.

Firewalls are extensively used to protect data on our servers. This means that if a PC or location does not have required access to our servers, they will not be able to contact that server. This kind of security greatly reduces the chances of our system being hacked. We use the latest anti-virus software to scan our servers in real time against any suspicious files and traffic.

All our software runs on RAID (Redundant Array of Independent Disks) hard drives to prevent downtime if hardware failure occurs. We also protect our data from hardware failure or disasters beyond our control by running daily backups.

If you have any queries about security on our Website, you can send us your queries through email.


Personal identifiable information (pii)

Personally Identifiable Information (PII) is any information which can potentially be used to uniquely identify, contact, or locate a single person.

We will not share or sell your personal information or any of the information stored within your account (such as Site/Images/, templates and email addresses) with any third parties for their promotional use. Customer information may be disclosed if it is required or necessary by law. From time to time, we may share combined statistics about our customer's traffic patterns and orders with our suppliers and partners, but these statistics do not include any personal information.

You may also update your PII by logging into to your account, in the left hand navigation bar select the Setup and Options tab and make the necessary changes.

PII Information collected is purely user identification and account purposes. Our tracking technologies do not collect PII information. But user data generated on the website are integrated with tracking technologies and PII information is accumulated for the sole purpose of effectiveness of our marketing campaigns. This data is also used to identify potential target markets, to streamline communications to clients and prospective clients and to aid in the development of a better product. The information collected through tracking technologies include: search behavior, site traffic, page visits, time on site, referring ad campaigns etc.


Service Providers

Customer support online chat messenger

Our online chat service used is provided to allow our clients to contact us directly if they have queries of any sort. The chat button is currently on our website.

Any user query related to our different departments namely, Accounts/Billing/Invoicing, Technical and Sales are forwarded to the respective departments. The chat allows us to view various information about the client, such as geographic location, which browser they are using, the current web page they are viewing, IP address, country etc.

The tool also enables us to accumulate a knowledgebase and an FAQ section where we receive all correspondence via email and can be used to build up the content. The service lets us reach out to users who have signed in and also online visitors. None of this information collected is used by the service provider for their promotional purposes.


Testimonials

The customer testimonials on the site are genuine and users or customers who may have provided testimonials which may contain personally identifiable information. All personal identifiable information, such as name, email address and telephone number in testimonials placed and displayed on website are done so with prior consent from the company or individual.


Changes in this privacy statement

We reserve the right to change our privacy policy document at any time. If and when we do make changes we will notify you of these changes. We will use any or a combination of the following modes to notify you of these changes: email, account news page, the login page and any other area of the site deems necessary to make you aware of these changes. This will be done with the purpose to make you aware of the type of information we collect, how we intend using it, and under what circumstances if any we intend disclosing this information. All notices will be made available 30 days prior to being implemented. Should we make any material changes to this statement, we will notify you by email.

We reserve the right to modify our privacy statement at any time, so please review this statement on a regular basis.