• +91 731-667-1111
  • info@alphavbox.com

Terms of uses

We are a web based software application that offers businesses and web site operators a software application for HTML design, email list management and statistical analysis tools. This cannot be used or does not allow unsolicited commercial emails (UCE).

We may modify or discontinue or change the terms of the Agreement at our sole discretion. As soon as the changes are made live on the website, the changes become effective.


Website / Services Availability

Our attempt is to provide the website and services commercially on a twenty-four (24) hours a day, seven (7) days a week basis is subject to the terms and conditions and our other policies and procedures. The site and its services may be inaccessible or inoperable and you acknowledge and agree to the same. The site may be unavailable for various reasons including, but not limited to, hardware malfunctions; timely maintenance, timely repairs or replacements; or reasons not under our control or unforeseeable like, interruption or failure of communication on the part of the ISP or broken digital transmission links, Spam or Malware or Cyber-attacks or network security breaches, network congestion or other such failures. You acknowledge and agree that when the site and service are unavailable, we are not liable to you or any other party with regard thereto.


Payment Options:

For Monthly subscriptions customers are billed monthly, in advance, according to the Fee Schedule selected by you at sign up. Monthly send credits expire at the end of each month, but extra send credits which can be purchased by clients with subscriptions do not. The pricing for extra send credits can change at any time. In the event that monthly subscription fees are changed, your fee will remain at the level at which you signed up.

We also provide Pay-as-you-go credits, which can be bought in advance at a set price. The credits are available on your account until you have used them. Your account is active as long as even one (1) credit is present.


Payment Method:

Payment can be made to us by Visa or Master Card credit cards, Net Banking and PayPal.

Our payment gateway or secure trading platform or other processing system we have installed are safe. If monthly subscription is opted, then the plan amount will be charged on a monthly basis on your credit card. The date on which the subscription plan is renewed is the date when the amount is charged. Service will be suspended if we are unable to deduct the monthly payment from your credit card. You will be notified via email for the same.


Refund Policy

For any reason, our service and access to it may be suspended, and when this happens, a pro rata amount will be refunded. If we terminate you for any cause, there will be no refunds for any fees paid. Here reason or cause means to misuse our service to send bulk emails to unsubscribed users in violation of anti-spam or go against our privacy policy. In addition, you are responsible for canceling your account and we will offer no refund for your failure to cancel your account. If we terminate or cancel a client’s account then we reserve the right to remove any emails, related data and files.


Restrictions and Responsibilities

We reserve all rights other than those expressly granted in this Agreement, and no licenses are granted except as expressly set forth herein.

Our trademarks or other brand features or content are not to be used without our consent during the term and after expiry of this Agreement.

Also rights would be reserved to remove any content or immediately suspend use, if we believe that use is:

1) In violation of any national or international laws;
2) Pornographic content; or
3) For excessive violence or harassment or hate content;
4) Expose trade secrets or confidential information improperly or
5) Is harmful, fraudulent, or may result in revenge against us by recipients who are offended.

We will automatically add an "unsubscribe" link to all outgoing emails allowing email recipients to unsubscribe themselves from your mailing list.


Data Protection:

Unless required under law, your customer information will not be shared with anyone. We will not use your customer information for the purpose of sending unsolicited commercial e-mails. We may use this information and any technical information about your use of the Services to facilitate your use of communications with you.


Compliance with local laws

Alpha VBox does not represent or warrant the content available on this Site or the Services found at this Site apply in every country or jurisdiction. We are not responsible if users choose to access from Countries or jurisdictions where the content is illegal or access is prohibited. We are responsible for compliance with all local laws, rules and regulations.
You will be in compliance with our Privacy Policy, which may be changed by us from time to time.


Termination

This Agreement begins as soon as we start receiving monthly subscriptions or pay-as-you-go payment from you. This Agreement may be terminated by you at any time by sending an email to the Support Desk.
If you are in violation of any of terms outlined in this agreement, we may immediately terminate this Agreement and suspend services provided to you without any refund. Alpha VBox is not liable for any commercial damage to you as a result of its decision to terminate or suspend your account.
Also we reserve the right to delete all account data after the termination date within 30 days.


Limitation of Liability

Alpha VBox officers, directors, employees, agents, and all third party service providers, be in no event shall be liable to you or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any that may result from

(i) Content of this site,
(ii) Content of any sites linked (through hyperlinks, banner advertising) to this site,
(iii) The services found at our site or any other sites that are linked (through hyperlinks, banner advertising) to this site,
(iv) Property damage,
(v) Third-party misconduct
(vi) Any unauthorized access to or use of our company servers and/or any and all content, personal information, financial information or other company information and data stored therein,
(vii) Any interruption of any sorts to our services to or from this site or any sites linked (through hyperlinks, banner advertising) to this site,
(viii) Any computer viruses, malware, or the like, which may be transmitted to or from this site or any sites linked (through hyperlinks, banner advertising) to this site,
(ix) Any user content or defamatory, harassing, abusive, harmful to minors or any protected class, pornographic, “X-rated”, obscene or otherwise objectionable, and/or
(x) Any loss or damage of any kind incurred as a result of your use of this site or the services found at this site.


Contact Information

If you have any questions about this agreement, please contact us by email on info@alphavbox.com or by post at the following addresses:

1. Alpha InfoLab Inc.
136 East South Temple,
Suite 1400, Salt Lake City,
Utah, USA

2. Alpha InfoLab Pvt. Ltd.
‘The GBS’,
8 New Agrawal Nagar,
Navlakha, Indore – 452001, India.